Test other channels to make sure your TV is working. Just make sure you can get a picture on the screen somehow. It doesn’t matter if you test your TV with a games console, a Blu-Ray player, or a cable box. If none of your HDMI ports work with your Apple TV, make sure your TV is working with other devices or showing a picture on other channels. If your TV has multiple inputs, connect your Apple TV to each of them, changing to the appropriate channel each time to test them all. With the Apple TV powered on, switch on your TV and manually change the channel to match the HDMI input. Make sure you connect the HDMI cable directly from the back of your Apple TV to your TV input. If you have a spare HDMI lying around the house or connected to a different device, try using it with your Apple TV instead. Several users have even reported issues with the Amazon Basics HDMI cable. Low-quality HDMI cables are prone to causing problems. So if your Apple TV still shows a blank or black screen, it’s more likely there’s a problem with your HDMI cable or TV. When you see a white Status light appear on the front of your Apple TV, you know it is powered on. If prompted, place your remote on top of the Apple TV to complete pairing.Press and hold the Menu and Volume Up buttons for five seconds.Move the remote within three inches of the Apple TV, which should be connected to power.If your Apple TV remote was dead, you may need to pair it with your Apple TV again. Remove the panel on the back of the remote to replace the dead battery. Older Apple TV remotes use CR2032 or BR2032 coin batteries. Use a Lightning-to-USB cable to charge your Siri Remote.Īllow your remote to charge for 30 minutes before trying to use it again. Connect the cable to a USB power adapter-rather than a computer’s USB port-to charge the remote as fast as possible. If you have a Siri Remote, use a Lightning-to-USB cable to charge it up. If your Apple TV remote isn’t working, you can’t use it to wake up your Apple TV. The battery in your Apple TV remote ought to last for several months without needing to charge it, but it still runs out of power eventually. It should turn on the next time you plug it in. If you still can’t turn on your Apple TV, unplug it and wait for 30 seconds. You should also try using a different outlet. Make sure the power cable is firmly connected at the back. If you can’t see a white light on your Apple TV then it’s still turned off. This light indicates your Apple TV is powered on. Find out if your Apple TV is powered onĪfter pressing the Menu or Home button to wake up your Apple TV, you should notice a white Status light come on at the front of the unit. If your Apple TV shows a blank or black screen when you wake it up, use the troubleshooting tips below to fix it. Your Apple TV should only take a moment or two to start up. To wake up your Apple TV, press the Menu or the Home button on your remote. If you don’t have a Siri Remote, press and hold the Play/Pause button, then select Sleep Now from the Settings. Hold the Home button to put your Apple TV to sleep. Then select Sleep from the Control Center that appears on the right side of the screen. To put your Apple TV to sleep, press and hold the Home button on the Siri Remote, which looks like a TV icon. It also allows your Apple TV to start up quicker and install software updates while you aren’t using it. Sleep mode is incredibly power efficient. Rather than powering it off and on all the time, your Apple TV works best if you put it to sleep when you’re finished using it. Update or restore the operating system on your Apple TV How to change the resolution for your Apple TV.
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